Posts Tagged Adapt to Change

Do You Embrace Constructive Feedback?

Direction for Improvement

Direction for Improvement

 

 

Do You Embrace Constructive Feedback?

I’ve read a number of articles recently that profess that constructive feedback fails to improve people’s performance the vast majority of time.  And others even say that all constructive feedback is destructive and an oxymoron.  Really?  I could not disagree more.

Consider this quote from a past article by Mark Murphy, CEO of Leadership IQ. Employees need a lot more feedback about their performance. According to a new study by Leadership IQ, 51% of employees don’t know whether their performance is where it should be. That’s pretty shocking, so I’ll say it again: We asked 3,611 workers across 291 companies to respond to a series of survey questions, including the question “I know whether my job performance is where it should be.” The results? 51% Disagreed while only 21% Agreed (27% were in the middle).

Successful people not only want constructive feedback on their performance, they embrace it.  They know constructive feedback will help them repeat good performance, identify areas for improvement, and help them grow and reach their career goals.  When your performance consistently improves, so does your future.

Now don’t get me wrong. Constructive feedback can be delivered poorly and have the opposite impact than was intended.  When this happens usually the person giving the feedback tries to ease into areas for improvement by sugarcoating the feedback or starting with a positive feedback that finishes with a “but” and an area for improvement.  That’s why I always encourage people to do an honest self-assessment before any formal feedback session.  Then concentrate only on positive items or areas for improvement that were significantly different from your self-assessment.

All of us should embrace constructive feedback.  And if you are responsible for giving constructive feedback, learn how to properly deliver feedback and give it frequently.

Update May 18:  Even Bill Gates agrees – http://www.inc.com/jana-kasperkevic/bill-gates-proper-feedback-is-key-to-improvement.html

 

 



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Habits of a Successful Career – Habit #2

Be Proactive - Adapt to Change

Be Proactive – Adapt to Change

 

Habits for a Successful Career

Habit #2 – Be Proactive and Adapt to Change

Being proactive and adapting to change are two sides of the same coin.  Proactive people learn to anticipate current/future events and take initiative to adapt their actions and/or to shape their results.  They understand change can create problems, but focus on opportunities change creates.  During difficult times, proactive people look for the good in people and events, and can be counted on.  They rarely are the ‘victims’ of change.

 

An ounce of prevention is worth a pound of cure.”  We all have heard this old saying – about being proactive versus reactive in life, at home, or at work.  Both behaviors and concepts are needed.  When a crisis happens, the GOOD people are needed to react to the crisis, like firefighters, doctors, policemen, etc.  They are invaluable in a crisis.  But after the crisis, a doctor, firefighter, etc. would swear preventing the crisis in the first place is more valuable, and less costly, than great ‘firefighting’.

Yet many people, and businesses, ignore the benefits of being proactive, reverting to reactive processes and behaviors usually for the sake of ‘speed’.  The hope they have is that great firefighters will ‘reduce’ the impact of change or a crisis on a business, employees, suppliers, and/or customers.  Some people even thrive on being a firefighter . . . they love the adrenalin rush and immediate satisfaction of ‘fixing’ a problem.  But their behavior is a secondary asset to being proactive.  For every successful career or opportunity in reacting to events and change, proactive people have 10-20 successful careers or opportunities.

Being proactive means anticipating, acting and preventing a problem or crisis, or shaping the results of change.  After a firefight, they act to identify and solve the ‘root cause’ of the problem or crisis so it never happens again.  The benefits are reduced costs, improved quality and less negative impacts on employees, suppliers and customers.  The result includes more career opportunities and successes.

 

Be Proactive and Adapt to Change – You’ll Like It!

 

 



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