Organizational Alignment 101

Before getting started with “how to” establish business alignment (BA), the champion of the effort needs to understand certain conditions exist inside organizations that are drivers or barriers for BA.  Think of drivers as conditions that make it easier, but not impossible if absent, for BA.  Barriers are conditions that may prevent BA or make it more difficult.  These evaluations will be helpful in determining a strategy for success. The most important are:


  1. Business executives and leaders understand and support BA
  2. Executives and leaders understand all parts of the business – strategy/model, processes, etc.
  3. BA a priority for business executives and organizations not in alignment
  4. All executives participate in developing business strategy, model, goals, etc
  5. Individual business MBO incentives support BA
  6. Demonstrated leadership depth and breadth
  7. Executives have track record of delivering on commitments
  8. Active process to measure BA


  1. Business units and departments are not well aligned
  2. Executives and leaders do not trust each other
  3. Business and/or  culture and decision making highly political
  4. Misaligned organization relegated to a ‘vendor’ instead of a business partner
  5. Lack of consistent and repeatable project portfolio management process
  6. Lack of consistent and repeatable project governance process
  7. Lack of consistent and repeatable service level agreement process
  8. Poor or no definition of IBA

It is imperative for executives and leaders to understand which drivers and barriers exist.  Periodically, they need to honestly evaluate drivers and barriers for each business unit, department, etc. that needs a high degree of BA.  They must take actions to create and continuously improve drivers.  For barriers, take actions to eliminate or continuously mitigate.