Develop Your People Skills

Develop Your People Skills


Habits For a Successful Career

Habit #7 – Develop Your People Skills

Is one of your top career goals to become an executive, owner or partner in a business venture, or a university president?  Then Habit #7 is a primary concern.  Is one of your near term career goals to become a team leader, project leader, supervisor or manager?  Then Habit #7 is a primary concern.  Whether your career goals shoot for the stars or are more modest, people with successful careers have people skills that are above expectations because 60%+ of their role and responsibility involves People, not human assets or resources, PEOPLE.  You lead people, and manage things.  Habit #7 has seven people skills to be developed, improved, and possibly mastered including:

Order of Importance

  1. Listening to Understand (Covey)This is the most important people skill because it sets up success for the other six skills.  Most people, like many politicians, listen to ‘respond’, not understand.  True listening means asking clarifying questions, restating what you heard and empathizing with others to really understand what they are communicating.
  2. Communicating: Speaking, Writing, Presenting – Once you have mastered listening, then improve your communication skills in conversations, writing for business and making small and large group      presentations.
  3. Selling – Many people do not think selling is an important people or career skill unless they are in ‘sales’,      but people sell ideas and actions every day with colleagues at work, and with family and friends outside of work.
  4. Negotiating – Negotiating skills are the flip side of selling skills, and are very important if you aspire to be in a leadership position in any capacity.  In addition, improving your selling and negotiation skills are prerequisites to the next skill – resolving conflicts.
  5. Resolving Conflicts – All organizations, i.e. people, have conflicts – some small and some large.  The worse thing a successful person or a person in a leadership position can do is ignore or hide from      conflicts.  Improving your skills in this area will help remediate larger conflicts and resolve other without  destroying relationships.  In fact, it can help build trust and credibility.
  6. Motivating/Energizing – As hard as some people try to improve their people skills, many of us cannot ‘master’ all seven skills.  But they cannot be ignored!  For example, as an executive, I never ‘mastered’ the art of motivating and energizing people via public speaking.  To compensate, I brought in speakers that had a great motivating and energizing presence and then I would reiterate their points and lead by example to energize people in my organization.
  7. Mentoring/Coaching – Mentoring is a skill and quality seen in the most successful people and careers.  It is not only valuable to the person being mentored, but in many ways is as valuable to the mentor.  Put some gratitude in your attitude and help others develop their skills by mentoring and coaching them.

How many people skills are you proficient or a ‘master’?













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